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Best Website Usability Testing Tools and Services

April 6th, 2011 - Filed under Web Tools

Website usability testing is one of the important online publishing strategies allowing you to effectively scan and identify which are the critical issues to be addressed in your web publication. It can improve the effective use, legibility, navigation, and user experience of your website. In this article you can find both the best free and paid versions of website usability testing tools available out there.

best_website_usability_testing_tools_and_services

Website Grader
Website Grader is a free SEO tool that provides an Internet marketing report for your website.
website_grader

Morae by TechSmith
Morae is a software for usability testing and user experience research that helps you identify site and application design problems.
morae_by_techsmith

ClickTale
ClickTale discovers everything visitors do on your website. Watch visitor recordings, mouse move heatmaps, and form analytics.
clicktale

Kampyle
Kampyle is a feedback form solution for websites & software. It listens to your customers, improve your website and increase conversion. Setup takes only 5 minutes.
kampyle

Crazy Egg
Crazy Egg discovers exactly how visitors are using your website then optimize it to increase your conversion rate.
crazy_egg

Webtrends Optimize
Webtrends Optimize was designed by marketers for marketers to test and optimize web content, such as landing pages, funnels, registration pages, etc.
webtrends_optimize

UserTesting
UserTesting provides on-demand usability testing helping you to find out why users leave your site.
usertesting

ClickHeat by Labsmedia
ClickHeat is a visual heatmap of clicks on a HTML page, showing hot and cold click zones. ClickHeat is an opensource software, released under GPL licence, and free of charge.
clickheat

4Q Online Survey
4Q Online Survey is a free online survey solution that allows you to find out why visitors are at your website, and whether or not they are completing their tasks (and if they aren’t, what’s getting in the way?).
4q_online_survey

Concept Feedback
Concept Feedback gets website feedback and increase conversion rates, providing web analysis, detailed recommendations and solutions.
concept_feedback

MouseFlow
MouseFlow is an instant user studies, visitor recording and playback, visualization and analytics tool making user studies and increasing your conversion rates.
mouseflow

SiteTuners
SiteTuners is a landing page optimization service helping you to increase website conversion rate.
sitetuners

AttentionWizard
AttentionWizard is a tool for website designers and marketers to validate web designs before they go live. It provides insights to optimize the branding, colors, images, layout and buttons on key landing pages.
attentionwizard

Fivesecondtest
Fivesecondtest helps you fine tune your landing pages and calls to action by analyzing the most prominent elements of your design.
fivesecondtest

Feng-GUI
Feng-GUI empowers designers and advertisers to effectively analyze attention and attraction in websites and advertisements.
feng_gui

ClickDensity
ClickDensity records the position of every click on a page, creating a virtual heat map of visitor activity.
clickdensity

Crowd Science
Crowd Science is online market research by combining the benefits of web analytics and survey research in a single research platform.
crowd_science

Silverback
Silverback makes it easy for everyone to perform guerrilla usability tests such as capture screen activity, video the tester’s face, record the tester’s voice, etc. with no setup and no expense.
silverback

LotusJump
LotusJump is a SEO software that creates custom linkbuilding tasks to help you boost your website’s authority and rankings for your targeted keywords.
lotusjump

Userzoom
Userzoom is an online research software to manage and conduct online customer experience research.
userzoom

Usabilla
Usabilla offers a fast and simple way to collect visual feedback on webpages, mockups, wireframes, sketches, or any other images.
usabilla

Loop11
Loop11 is a remote usability testing solution for internet and usability professionals to test the user-experience of any HTML interface and optimize website usability.
loop11

Tealeaf
Tealeaf enables you to see your customer’s actual online experiences, analyze their motivations and gain insight as to why abandonment or other site actions occur.
tealeaf

Chalkmark by Optimal Workshop
Chalkmark is a tool for first impression testing. A chalkmark survey will answer any nagging questions about usability. One task, one image and one click reveals powerful insights to help you tweak navigation and layout.
chalkmark_by_optimal_workshop

Feedback Army
Feedback Army is a website usability testing service built on Mechanical Turk. Submit your questions and get feedback from 10 people for $15.
feedback_army

Clixpy
Clixpy tracks everything your site’s users do: mouse movement, clicks, scrolling, form inputs. You can watch and examine videos showing your users’ actions.
clixpy

Other Website Usability Testing Tools and Services

Author: Jules, Quertime Editorial

Founder of Quertime.com. Connect with him on Facebook, follow him on Twitter or circle him on Google+.

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