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Tag: customer service

Top 20 Customer Feedback Tools to Improve Conversion

January 10th, 2017 - Filed under Web Tools

Making sure that a mobile application development company is operating at peak performance can be difficult to accomplish. One of the most effective methods improving sales is obtained customer feedback. Whether you manage an iPhone app development company or an Android app development company, when it comes to customer feedback tools, deciding on which tools to use can be a challenge.

best-customer-feedback-tools

In order to help you find the right tools, we have created a list of 20 tools that can help streamline the feedback process and analyze the data efficiently. Read more…

7 Rules to Get the Best Outcome from a Customer Call Centre

December 7th, 2016 - Filed under Self-Improvement

Time, money and frustration – it’s the unholy trinity of everything that can go wrong when you’re trying to sort out a customer service issue. If you’ve ever been given the runaround by a customer helpline or services department or had your time wasted by a company claiming that every call is important to them, you will know exactly how it feels.

get-good-outcome-from-customer-call-centre

But it doesn’t have to be this way. Read more…